App of User:
Use your social media credentials to log in or register with a few basic details.
- Examine and Choose a Cleaning Category:
Examine several types of house cleaning services and select the one you want.
View a list of local companies that offer the chosen service, such as house cleaners.
Proceed to the checkout after customising the service and adding particular tasks.
- Put in your schedule, payment, and address here:
Choose the payment option (cash or card), enter the service address, and book the appointment for that day or a later time.
- Verification and Reservation:
Examine the booking summary, verify the information, and finalise the reservation. Obtain a notification of confirmation.
- Home Cleaner Has Agreed to Take the Task:
The user gets a notice confirming the acceptance of the work request after the home cleaner accepts it. With the app, consumers can stay in touch via online calls and in-app chat while keeping tabs on the cleaner’s progress. This function makes sure that customers can effortlessly give the cleaner more instructions or take care of any issues immediately.
Users can receive real-time status updates from the app. The user receives a notice saying “Home Cleaner Has Arrived” while the cleaner is on its way. After the cleaning service is started, you get another message saying that “Home Cleaner Started the Job.” The user is notified and aware of the status of the service through these updates.
- Notification of Job Completion:
Following the completion of the cleaning services, the user gets a notification saying, “Home Cleaner Has Completed Job.” This message guarantees transparency and dependability in the service by attesting to the cleaning tasks’ effective execution.
The user receives an invoice summary through the app after the cleaning job is finished. The invoice contains comprehensive details about the services rendered, including the kind of cleaning, the particular tasks finished, the length of the service, and the total cost. Reviewing this summary will help users confirm the services and comprehend the costs.
Payment information, including the total amount owed, is also included in the invoice summary. The software securely executes the payment if the user chose to pay with a card. When the cleaning is finished, customers can pay the cleaner directly with cash. A seamless and trouble-free transaction process is ensured by the provision of clear payment instructions.
- Evaluation and Pointing System:
The user can evaluate the performance of the home cleaner after obtaining the invoice and confirming the payment. Based on their interactions with the cleaning services, they are able to rate the services and provide in-depth reviews. In addition to assisting other users in making well-informed judgements, this feedback system motivates cleaners to uphold excellent service standards, creating a reliable community within the app.
By offering consistent communication, status updates, clear invoicing, and a dependable feedback system, these elements improve the user experience and foster trust and satisfaction between clients and house cleaners.