Slotbook
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Trackline · Ticket tracker
A team ticket tracker with subtasks, notes, watchers, linked tickets and the emails it sends.
Walkthrough: the board, a ticket's notes with an @mention, subtasks, and the email it sends
1 / 7
What Trackline runs
- A board you drag tickets across, plus table, backlog and closed views
- Tickets with notes and @mentions, subtasks, watchers and five kinds of link
- Email for every change that matters, kept in an outbox with its delivery status
- Five counts above the board that double as filters, and quick search on /
- Invitations, admin and member roles, and password resets
- PGlite with nothing to install, or any Postgres in production
- Platform
- Web, responsive
- Best for
- Teams that track work as tickets
- User roles
- Admin, member
- Database
- PGlite or any Postgres
Who it is for
Product and engineering teams
A focused tracker with the parts a team uses every day, and no per-seat pricing.
Support and operations
Tickets that email the right people and keep a record of every message they sent.
Agencies and developers
A readable Next.js and Postgres codebase to rebrand or extend for a client.
Live now
Demo access
Try it before you download it. The Harbor team's workspace: six people, 25 tickets with notes, subtasks, links and three weeks of history. No sign-up.
Team board
The board, table, backlog, outbox and people, opened as Priya, the admin.
Open team boardA busy ticket
TRK-14 opened: notes with an @mention, subtasks, links and the emails it sent.
Open a busy ticketThe outbox
Every email the team's changes caused, with a preview of each message.
Open the outbox
People in the demo
No password in the demo. Switch person with “Acting as” in the sidebar.
Priya Raman
Admin
Everything, plus people, teams and labels. The demo opens as Priya.
Open the demoEmail
Arjun Nair
Member
Assignee on TRK-14, the duplicate receipts bug, and two more open tickets.
Open the demoEmail
Meera Joshi
Member
The Web team's keyboard-focus bug and the CSV export request.
Open the demoEmail
Postgres runs in your tab and keeps your changes in this browser. “Reset the sample data” in the sidebar starts over.
On your own machine
Install it and sign in
- 1
npm install - 2
SEED_PASSWORD=choose-a-password npm run db:seed - 3
npm run dev
Then sign in with the sample admin:
Username
Password
choose-a-passwordOr whatever you set SEED_PASSWORD to. Every sample person signs in with it.
Without the seed, the first visit asks you to create the first account, which becomes the admin.
Features
Grouped by where the work happens.
Board and lists
5- Three columns, To do, In progress and Done; drag cards to reorder or move them
- Keyboard moves too: Space picks a card up, the arrow keys move it, Space drops it
- A table view, a Backlog for ideas, and a Closed archive grouped by month with Reopen
- Counts that filter: open, assigned to me, watching, overdue, unassigned
- Filters by assignee, team, label, priority and text; quick search with /
Tickets
6- Keys like TRK-14, with the prefix set by one environment variable
- Title and description edit in place; status, assignee, team, priority, due date and labels in the side panel
- Notes with @mentions, pinning and editing; a ticket key in a note becomes a link
- Subtasks with their own owner and due date, drag to reorder, and a progress bar
- Links: blocks, is blocked by, duplicates, is duplicated by, relates to
- Activity in plain sentences, and every email the ticket caused with a preview
Notifications
4- Email on assignment, reassignment, status change, new notes and @mentions
- Due today, tomorrow or overdue: once per kind per day, to the assignee and watchers
- Nobody is emailed about something they did themselves
- Sent over SMTP and always recorded in the Outbox, with its delivery status
Team admin
4- Invite people by email; the link works once and expires after seven days
- Admin and member roles; the last admin cannot be demoted
- Deactivate someone and their open tickets become unassigned
- Manage teams and labels
Tech and requirements
Exact versions, because that is the first thing a developer checks.
Stack
- Framework
- Next.js 16, App Router
- Interface
- React 19, Tailwind CSS 4
- Language
- TypeScript
- Database
- PGlite by default, or PostgreSQL (Supabase, Neon, your own)
- Any SMTP server, with an outbox in the app
- Sign-in
- Signed HTTP-only cookie, scrypt passwords
To run it
- Node.js
- 22.6 or newer
- Database
- None to start; Postgres for production
- Optional SMTP server
- Hosting
- Vercel, or any server that runs Node.js
What you get in the download
trackline.zip, 116 KB: the whole project as it unzips, counted from the zip itself.
- Complete source code, nothing obfuscated
- A seed script with the sample data the demo shows
- A README: quick start, configuration and deploying
- An .env.example with every setting and its default
- The script that builds the browser demo
trackline.zip54 files · 116 KB
- Pages and API routessrc/app/13 files
13 KB - Core logicsrc/core/7 files
90 KB - Serversrc/server/5 files
9 KB - Screens and componentssrc/components/16 files
134 KB - Scriptsscripts/4 files
5 KB - README and configuration/9 files
100 KB
Common questions
01. Do I need a database server to start?
No. Trackline runs on PGlite, a real Postgres compiled to WebAssembly and stored in ./data/pglite. Point DATABASE_URL at Supabase, Neon or your own Postgres when you go to production.
02. What if I haven't set up email yet?
Every notification is still written to the Outbox, so nothing is lost. Invitations wait there too, and an admin can copy the link from it.
03. How do due-date reminders run?
On Vercel, vercel.json already schedules the reminder job daily at 08:00 UTC (1:30 pm IST). On your own server, run npm run reminders from cron. Each ticket gets at most one reminder of each kind per day.
04. Can I change the TRK prefix?
Yes. Set NEXT_PUBLIC_TICKET_PREFIX=OPS and keys read OPS-12.
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