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Strategic Planning
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User App Features
This application is for Customers. Users can find services, book appointments, make secure payments, and easily manage their service experience.
- Simple user registration and profile management.
- Search and filter services by category and location.
- See full service descriptions, pricing & provider details.
- Real time appointment booking and scheduling.
- Payment methods: card, wallet, cash.
- Bookings, reminders and deals push notifications.
Features of the Service Provider App
This app is for service providers. It helps them to manage bookings, communicate with customers, track services and increase business efficiency.
- Process real time booking requests.
- Accept or reject customer service requests.
- Availability status and control schedule.
- In-app customer chat.
- Check completed jobs, earnings and payment history.
- Get customer ratings and reviews.
Features of Admin Panel
This panel is for administration. It gives total control over users, service providers, bookings, payments and platform operations.
- Dashboard to monitor users, providers, and bookings.
- Manage customer and service provider profiles.
- Manage and approve service listings.
- Monitor the status of bookings and service activities.
- Manage payments, commissions and reports.
- Manage complaints, disputes and promotional offers.
Features of the Delivery Partner App
This is an app for delivery agents. It helps them effectively handle delivery requests, track routes, update delivery status, and manage earnings.
- Receive delivery requests and notifications as they occur.
- Accept or decline delivery orders assigned to you.
- GPS navigation to optimise delivery routes.
- Monitor delivery progress and update order status.
- Track delivery history and earnings.
- Admin & customer chat.
